Second, it increases efficiency through waste reduction, resulting in shorter cycle times and enhanced process productivity. First, it enhances quality by pinpointing and eliminating process defects, leading to improved customer satisfaction and loyalty. Lean Six Sigma has a range of significant impacts on organizations. What impact can lean six sigma have on your organization? This post is dedicated to celebrating some of the successes that OpEx leaders and/or companies have had with their improvement efforts – sure to inspire you and your team on the lean journey. The end goal is to improve the bottom-line results that businesses of various industries can achieve. Understanding where the waste and bottlenecks are in the prospect’s processes regarding productivity, workflow, labor, raw materials and safety provides the perfect segue to a solution and a sure bet for closing the deal.įorbes Business Council is the foremost growth and networking organization for business owners and leaders.Operational Excellence, Continuous Improvement, Business Process Excellence, Lean call it what you wish. One that defines, measures and analyzes your prospect’s processes, challenges and current situation. ![]() ![]() Next time you identify a sales lead, instead of jumping in headfirst to close the deal, take a step back and establish trust with a laser-focused, data-driven approach. Access to this data helped the company make more informed decisions to significantly reduce motion waste, minimize rework waste and add value by creating a less laborious process. This wasted time quickly added up to a cost of approximately $750 per day, or $273,000 annually. We were able to help them identify more than 180 minutes of wasted time each day in the many physical and process steps involved in meeting their shipping goals. Through this process, you can create a detailed ROI report outlining the waste and root causes of inefficiency and how your product is the solution to these issues.įor example, a Lean Six Sigma investigation by my company for a major shipping and logistics organization identified significant motion waste issues with one of their processes for outgoing shipments. Taking the time to understand your customers’ operations will enable you to validate your company’s value proposition and quantify the productivity gains of your product in terms that directly relate to the customer. A lot of things are subjective, but data is not. It’s the exclamation point at the end of your pitch. ![]() An added benefit of these on-site investigations is that they enable you to more fully understand customers’ needs beyond those that they have articulated, which can often lead to new product development initiatives for your own company.ĭata is a crucial aspect of your sales process. You can identify the sources of waste in their systems and processes, quantify the real costs of that waste, create specific product requirements and provide solutions that more directly meet their needs.Īccording to one definition, gemba translates to “the actual place” in Japanese, and “in lean practices, it refers to ‘ the place where value is created.’” Going to gemba ensures you see the operations firsthand, witness the waste and inefficient processes and identify areas with the greatest need of a solution-regardless of whether it’s on the production line at a manufacturing facility, in the dining hall of a college campus or in a distribution warehouse of a large e-commerce company. Unlike the typical transactional approach to sales, an investigative and consultative approach, one built on Lean Six Sigma principles, enables you to more fully understand your customers’ needs and even potentially see problems they haven’t. This quality-oriented approach to reducing product defects makes it an excellent business development strategy. ![]() The Six Sigma methodology includes five key steps: define, measure, analyze, improve and control (DMAIC). Well known in manufacturing, lean refers to methods that help to identify and eliminate operational waste Six Sigma refers to techniques used to improve processes and quality. This is where a Lean Six Sigma approach to business development comes into play.
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